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OUR ORGANIZATIONThe EBC team, in conjunction with the MilliCare process, creates a winning combination for our customers! Once you agree that your facility can use the benefits of a maintenance program vs. a carpet cleaning, we then get started designing your custom plan with you. To understand your facility and your expectations, we may need to perform a free demonstration or we may ask for floor plans. This is where our experience helps first! We will design a plan that will take the headache out of cleaning and maintenance altogether by removing it from your to do list. We are sure you will agree that the MilliCare program we can implement, at any budget level, will give you the best return for every dollar. Once our Administration Team and our Operations Team takes over, this is where we are really set apart. Our EBC associates really know what providing customer service excellence means. You alone decide what pleases you – you are training us how to care for you and your facility. We capture that information and benchmark it throughout MilliCare worldwide. Speaking of quality, we know what quality means and how it should work for you. We use an ISO 9002 process to ensure all of our internal processes perform the same way each time. We also applied for quality awards by submitting applications and receiving feedback from quality leaders until we won! Now our company’s culture is to improve and innovate constantly. Our company will amaze you. In fact, when you come in contact with any EBC associate, ask what sets us apart and they will say the people. Hiring good, honest people, training them and retaining them, helps us ensure you will be pleased with choosing our company. We urge you to discover more about our company and the benefits you receive from our commitment to our team and our customers!
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